November 11, 2003 to December 5, 2003

Hello!

It's time again to update you on all the cool things happening on Club Lighthouse! This newsletter represents a summary of the best of what's going on at the web site.

To properly use this newsletter, you should first log into the Club web site directly from this newsletter. Once you are logged in, you can click on any of the links in this newsletter to jump directly to the article or download of interest. To start your web browser now and log into Club Lighthouse, click here! That will open up a browser window on your computer. You can then Alt-Tab back to this e-mail and select any link in this email. Clicking on the link in this email will cause that article or forum post to appear in the browser window (you will have to Alt-Tab BACK to that browser window to see it).

If you forgot your user name and/or password, send an email to joel@lighthouse-pmg.com



In This Issue
New Articles
New or updated downloads
Interesting posts
Seminar schedule


New Articles
Lisa Doiron joins Lighthouse PMG
Lighthouse Practice Management Group is pleased to announce that Lisa Doiron (formerly Lisa Todd) has joined our team as a full partner. Due to the overwhelming demand for on-site visits and other services, Lighthouse PMG is expanding the services we offer dental practices, and the addition of Lisa to our team is our next big step forward.

Previously PracticeWorks Inc.'s most senior trainer and developer of the MasterWorks series of seminars, Lisa's vast knowledge and experience is a tremendous boost to the Lighthouse portfolio.

 

New or updated downloads
The following is a list of recent additions to the Club Lighthouse download area. It is important to remember that most downloads have a corresponding article or forum post associated with them. If they do, please read the article or post first before downloading the file. Also, for complete instructions on how download and install the files listed here, be sure to read the article on Installing from an Exchange Pack

LH Simple Recall System
Version: 11-26-2003
A Contact Expert, documents and "smart" AutoLinks that make it simple to send a series of recall reminder cards, and to do it once a week. See the Article "A Simple Recall System" for all the details. There are two versions of the Contact Expert - one to use if you don't do any calling of patients for recall, and another if you do want to call patients (in addition to sending the e-mails, postcards and letters).

LH Phone call tracking system
Version: 11-07-2003
A system for recording and tracking calls the doctor needs to return. Consists of a Form, and Contact Expert and two AutoLinks. See the Article that describes how to install, configure and use it.

Display Patient Internal ID
Version: 1.0
A utility message that displays the patient's "Internal PracticeWorks ID". The Internal ID is used by PracticeWorks to identify a specific patient record (i.e. a clipboard). Knowing the internal ID can be helpful when creating and AutoLink.

For an example of how this utility message can be used, see this post

Appt details card printing
Version: 11-24-2003
A label document that says the date, time and day of week of an appointment, and an AutoLink to print the label immediately after the appointment is scheduled. Must be used with a single label printer in order to have any value, so the label can be printed and given to the patient. (The "label" should really be a "card" that one of the single label printers can print.) 11-24 update: prints only if the patient has an appointment today, which means they're probably here. (Otherwise, it prints for appointments made over the phone, which doesn't do any good.)

Thanksgiving letter Contact Expert
Version: 11-24-2003
A Contact Expert of all patients who have had a prophy, filling, crown, denture or partial this year or the previous 2 years. Sorted by Lives With, and used to print mailing labels for a Thanksgiving letter.



Interesting posts

The following list represents topics on the Club site that either have had a lot of posts made, or have been read by a large number of Club members.

PracticeWorks

General discussion (PracticeWorks)

Expert Creation Requests

Automation and PracticeScript

The Business side of things (not PracticeWorks related)

General discussion (Office Admin)

Hot Deals!

Computers and Technology

The Clinical side of things (not PracticeWorks related)

Clinical technologies

Going chartless



Seminar schedule

We are pleased to announce the next three dates in the Lighthouse "Illumination Seminar Series." This very popular two day seminar is sure to improve your understanding of PracticeWorks, as well as give you a better understanding of what we are trying to accomplish here on Club Lighthouse. Don't forget: Club members get a 10% discount off of the registration fee!

  • Costa Mesa, CA - January 30 - 31 (Facilities / Disneyland!)
  • Tampa, FL - February 27 - 28 (Facilities)

For more information, download the seminar brochure in PDF format by clicking here.


We hope you found this newsletter informative and helpful. Remember, its our job to make your job easier! If you have ANY question, be sure to either post a question on the Club, or if you are uncomfortable posting your question in public, please feel free to contact one of us directly using email.

Thanks again, and see you on the Club!

Allen Jorgensen: allen@lighthouse-pmg.com
Brian Smith: brian@lighthouse-pmg.com
Joel Kozikowski: joel@lighthouse-pmg.com
Lisa Doiron: lisa@lighthouse-pmg.com

© 2003 Lighthouse Practice Management Group
"PracticeWorks" is a registered trademark of PracticeWorks, Inc.
Lighthouse Practice Management Group and its principals are not affiliated with PracticeWorks, Inc. in any way